Frequently Asked Questions
Answers to the questions we hear most often from event organizers and AV teams.
Can I bring my own hardware?
Yes. Chotto.Event is designed to be self-service, so you can use your own compatible microphone or audio equipment.
Our AV team has its own audio and microphone setup. How do we connect it to Chotto.Event?
Ask the AV team for a USB connection from their audio interface. Connect it to the event computer, open Chotto.Event, and select that USB audio interface as the input source.
We do not have an extra monitor. How can the audience read the captions?
Audience members can open the same room as spectators on their phones or other devices. Open the QR code pop-out on the left side of the main event display by pressing , then share the code in your presentation slides. You can take a screenshot of the code to add it to your slides.
, then share the code in your presentation slides. You can take a screenshot of the code to add it to your slides.How can I improve translations of names and specialist terms?
Add these terms as Hot Words in the room setup before starting the event. Hot Words are useful for company, product, and family names, difficult-to-pronounce words, and industry-specific terms.
How can I improve translation accuracy?
Translations are generally more accurate when speakers use their native language. Strong accents when speaking a non-native language can make speech harder to recognize and may reduce translation accuracy.
I want exclusive branding for my event. Can Chotto.Event do this?
Yes. We can tailor the event experience to your brand. Contact one of our sales representatives for assistance.
My event has a fireside chat. Can Chotto.Event do diarization?
Not yet. Diarization, which separates speakers in a conversation, is something the team is actively working on.
My event has no AV staff or equipment. Can a Chotto.Event staff member attend and help with setup?
If your event is in the Tokyo area, you can request a Chotto.Event staff member to attend, help with setup, and run the application during your event for an additional fee. Our staff can also provide some equipment. Contact our sales team for more information.
Do participants need the Chotto Chat app to join a room and see translations?
No. Participants can scan the room’s QR code with their phone’s camera and join the event in a web browser. They do not need to install the Chotto Chat app.
Can participants of my event use the Chotto Chat app to network with each other?
Yes. Audience members can use Chotto Chat to network and communicate across language barriers. Download the app from either store:
